John,

All your new wizbang coding efforts are about as interresting to the musician community as a root canal.

Get over yourselves already, all the members want is a site that works as advertised and is policed in such a way as to keep the riff raff promoters off. You fail on both counts here repeatedly and amazingly badly every time.
I’m still waiting for something to be done about an opp I submitted to going on a full year ago. The promoter has been contacted repeatedly and support has as well, yet, nothing changes.

Oh wait, one thing changed, you and your fellows locked the outside world out of seeing what a disaster area SonicBids actually is by closing the forums to public view!

I’m so glad my subscription ends in a few months!!!

Hi Robert,

I’m disappointed to hear how long this has been up in the air. I know that our support team has been working hard on these types of issues, and are making some very positive changes. For your specific issue, I’ve asked our support folks to get the details on this case. I’ll ask Lou (our head of Artist Relations) to follow up with you directly by the middle of next week. For anyone that may have questions regarding similar issues please also follow up through our Support Center at http://www.sonicbids.com/support/.

The builders at Sonicbids are working on features that will empower our entire community to better manage their submissions in a hands on manner. I look forward to sharing details with everyone in the coming weeks. Keep checking back to learn about them and track our progress.

John

Hi Robert,

I checked your account and see the overdue submission you’re referring to. I’ll make sure it gets resolved by the end of the week.

If anyone else reading this has questions about a submission they can reach out member support team at http://www.sonicbids.com/support.

Rock on,
Lou
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Update (6/4/08):We were able to reach the promoter and helped them notify their overdue submissions.